Capitol Transmission at 902 South Jefferson Street, Milledgeville, Georgia.

To Mr. Pollock, you brought us the transmission only. We repaired the transmission to your specifications. You performed the install yourself, which you did incorrectly. When you brought it back with the complaint of leaks, we fixed them, even though you caused the leaks by hooking the transmission lines up wrong and leaving out bolts during your install. When we found out the yoke of your driveshaft was broken and needed to be welded, we stopped to let you know. For some reason us repairing the transmission meant to you, that we are responsible for all the other components on your vehicle. You were the one that got upset when we let you know there would be a charge for repairing this part and you were the one that got ugly with the "transmission guy" and yes, when someone yells and cusses at you, tempers flare and unfortunately you tend to lash back out. I do apologize for that part. We shouldn't have allowed ourselves to drop to your level.